Customer service
Trusted Supplier
We will not sell to you unless we know we can match your needs. For example we are steadily growing our production capacity in response to demand but we will not take orders for quantities that we cannot be sure to deliver, whether that's one off or repeat business.
Direct customer contact
We work with our customers to help them design the perfect fixings for their products.
Our pricing
Our trade secrets may be hidden but our pricing is transparent. We do this because:
- It saves us and you a lot of time spent negotiating prices.
- You can be sure you are getting the best price possible.
- We don't jeopardise the quality of your product by cutting corners to save money.
- We can ensure a steady stream of return to fund future R&D.
- By keeping our pricing simple we can regularly update our prices to reflect changes in raw material prices, exchange rates etc.
Secure delivery
Our steel products are shipped in VCI bags and quality packaging to ensure their safe delivery and increase their usable life.
Our clients